The 社区 and Constituent 服务 (CCS) Department's 使命是 assist constituents who may need help in connecting to county departments and services. The personnel collaborate and confer with County staff, 民选官员, and 外部机构 to help address constituent matters. CCS staff conducts constituent casework to provide specific and detailed answers to questions in relation to county government operations.

In situations where the issue is not in the County’s jurisdiction, the CCS staff will research and refer constituents to appropriate 外部机构 for help. Constituent services activities can help make government more accessible and responsive to the public.

As part of its mission, the CCS staff also conducts and participates in community outreach programs to educate constituents about Doña安娜县 programs, 倡议, services and resources. Attending meetings throughout the county, staff responds to concerns from the public, 外部机构, and discusses mutual interests of concern. The CCS staff create 倡议 to help better connect the county government to the constituents, educate on funding avenues, eng年龄 in animal welfare, and encour年龄 children to read. 

The CCS 经理 also receives complaints in the capacity of the County's Title VI Coordinator.  In adherence to Title VI of the Civil Rights Act of 1964, 联邦法律, Doña安娜县 assures that no person shall on the grounds of race, color, 国家的起源, 性别, 年龄, or disability be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any County program, 活动, 或服务.